ZachXBT Traces $5M Crypto Thefts to US-Based Support Impersonation Scammer
Onchain investigator ZachXBT named a US-based menace actor, Tiffany Milanovich, who’s tied to a minimum of $5 million in crypto theft by pretend help calls.
According to his findings, Milanovich labored as a “caller,” phoning victims whereas posing as help employees and speaking them into surrendering entry to their funds. He stated she recorded herself taunting victims after draining them.
How the Impersonation Scheme Worked
Milanovich labored as a part of a gaggle. As the caller, she impersonated the {hardware} pockets and centralized trade help.
A separate actor utilizing the aliases “bled” and “hurt” provided the phishing-panel infrastructure, in accordance to the report.
In June 2026, a sufferer misplaced $1.2 million in Bitcoin (BTC) and Ethereum (ETH) after the group drained the sufferer’s Trezor pockets. The assault started with a spoofed BitcoinIRA e mail despatched beneath the alias “Patricia Massie.” ZachXBT said the bulk of the stolen funds stay dormant onchain.
An earlier theft in October 2025 price a sufferer $500,000 in Bitcoin after the group drained a Coinbase account. ZachXBT stated Milanovich complained about her lower and posted a screenshot of the withdrawal herself.
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How Milanovich Spent the Stolen Crypto
Milanovich brazenly displayed stolen proceeds, luxurious purchases, and on line casino playing on social media, the investigator stated. She allegedly gambled a sufferer’s funds at a on line casino. He added that some “flex” movies seem to have been altered to inflate the obvious measurement of the thefts.
The report additionally ties Milanovich to John “Lick” Daghita, whom ZachXBT uncovered in January for allegedly stealing crypto seized by the US authorities. Daghita was later arrested in Saint Martin in March.
“Tiffany, who was already shut to John, recorded him on a name and shared it to troll him. In retaliation, John posted her identify in his public Telegram channel,” the crypto sleuth stated.
These scams sit inside a rising wave of impersonation fraud. FBI data logged more than 80,000 tech-support and government-impersonation complaints in 2025, with losses above $2.9 billion. Chainalysis separately reported that crypto impersonation scams jumped almost 1,400% that 12 months.
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