Scaling Without Hiring: What Japan’s Shrinking Workforce Teaches the World About AI Adoption
In most countries, workers compete for jobs. In Japan, it’s the reverse—companies are competing for workers. And they’re losing. If you want to find 1,000 English-speaking human phone agents, you’ll find them tomorrow in India or the Philippines. But if you want to find 10 Japanese-speaking phone agents? You’ll wait three months. And after all…
