Coinbase Discloses Arrest Of Former Customer Agent Over Data Breach — Report

According to the most recent report, a former Coinbase customer support contractor has been arrested in India for his or her position in a current knowledge breach incident. This arrest comes after hackers reportedly bribed customer support representatives or contractors to achieve entry to buyer info on the US’s largest cryptocurrency trade.

In May, Coinbase revealed that hackers bribed contractors or the corporate’s staff outdoors to steal delicate person info. While the San Francisco-based crypto agency confronted backlash for allegedly disclosing the info breach months after preliminary discovery, a number of staff of the US outsourcing agency TaskUs had been laid off following the incident.

Former Customer Service Agent Arrested In India

On Friday, December 26, a Bloomberg report stated that Coinbase CEO Brian Armstrong introduced a former customer support agent had been arrested in India in reference to the info breach that occurred earlier within the 12 months. The crypto trade estimated on the time of the incident that this info leak might value as a lot as $400 million.

Earlier stories instructed that an India-based TaskUs worker was caught taking photos of her work laptop together with her telephone to promote it to hackers firstly of the 12 months. The suspected worker and an confederate had been offering delicate Coinbase buyer knowledge to malicious actors in return for bribes, Bitcoinist disclosed earlier.

Armstrong mentioned in a publish on the social media platform X that the Hyderabad Police have picked up an ex-Coinbase customer support agent, with extra arrests nonetheless to come back. “We have zero tolerance for dangerous habits and can proceed to work with regulation enforcement to carry dangerous actors to justice,” the crypto CEO mentioned.

2026, Start Of A New Coinbase Chapter?

2025 proved to be one other difficult 12 months for safety throughout the worldwide cryptocurrency trade, marked by a number of important exploits and hacks that rocked the house. As Bitcoinist reported, over $3.4 billion value of crypto belongings had been misplaced to hacks and exploits this 12 months.

However, this newest growth would come as a optimistic step for Coinbase, which largely struggled with platform safety in 2025. Earlier in February, an investigative report discovered that prospects misplaced greater than $65 million to social engineering exploits in simply two months.

Meanwhile, a 23-year-old Brooklyn man was indicted on 31 counts for allegedly working a phishing scheme that defrauded about 100 Coinbase prospects of roughly $16 million in cryptocurrency. Going into 2026, the cryptocurrency trade could be hoping to supply a safer platform for its customers.