Paradex Confirms User Funds Remained Secure During Temporary Platform Outage
[PRESS RELEASE – Singapore, Singapore, January 20th, 2026]
Paradex has confirmed that each one person funds remained absolutely safe throughout a short-lived platform outage earlier this week. The disruption, which lasted a number of hours, occurred whereas inside fixes have been being deployed and has since been absolutely resolved. The platform has now returned to regular operation.
According to the workforce, the incident didn’t influence person balances or asset safety at any level. As quickly as the difficulty was recognized, Paradex applied remediation measures whereas retaining customers knowledgeable all through the method.
Centralized Communication and User Support
During the outage, Paradex maintained constant and structured communication by means of its Discord channel, which served as a single level of fact. This method was designed to stop fragmented messaging and scale back the unfold of unverified data.
Users obtained common progress updates detailing the standing of the investigation and the steps being taken to revive full performance. The workforce additionally remained instantly accessible, permitting affected customers to request particular person account critiques or clarification the place wanted.
Scrutiny of Coverage Patterns
Following the incident, Paradex noticed a direct surge in media consideration, together with protection from shops that haven’t traditionally reported on the platform. The timing and similarity of a number of articles raised questions round coordinated narrative amplification quite than unbiased reporting.
Some experiences lacked technical depth or included factual inaccuracies, suggesting they have been printed previous to full verification. These narratives have been subsequently echoed throughout social media platforms, amplifying issues past the underlying scope of the incident.
Paradex famous that such dynamics usually are not unusual within the crypto business, the place technical occasions might be shortly oversimplified. Comparable incidents have occurred throughout the sector, together with at well-established platforms, underscoring the complexity of constructing and sustaining resilient infrastructure.
Platform Metrics Rebound
Since the decision of the outage, Paradex experiences that each one platform metrics have normalized. Trading quantity has surpassed $1.5 billion, whereas key indicators equivalent to Total Value Locked (TVL) and Open Interest have returned to pre-incident ranges and proceed to development upward each day.
XP Rewards Season 2 has additionally entered its ultimate two weeks, with boosted XP allocations reflecting sustained person engagement and confidence within the platform.
Paradex emphasised that whereas scrutiny is predicted in a fast-moving business, accuracy and proportionality stay important. The workforce stays open to offering extra knowledge or technical perception to assist accountable and well-informed protection.
About Paradex
Paradex is a decentralized buying and selling platform centered on efficiency, transparency, and user-first design, serving a worldwide group of merchants.
Website: https://paradex.trade/
Discord: https://discord.gg/paradex
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